About nadia elmefeddel
About me
PROFESSIONAL SUMMARY
Dedicated and passionate aviation professional with a proven track record in delivering exceptional passenger service and support. Adaptable team player with extensive experience in cabin crew roles, adept at learning new skills and techniques. Fluent in English, French, and Arabic. Skilled in issue resolution, regulatory compliance, and effective communication. Proven ability to build rapport in multicultural teams and challenging environments.
SKILLS & KEY STRENGTHS
Fluent in Arabic (native), French (fluent), and English (fluent).
Excellent interpersonal and communication skills, honed through extensive training in passenger service. Strong passion for aviation ,customer service and commitment to service excellence.
High levels of empathy and adaptability in changing and challenging environments.
Proven ability to build rapport with ease within multicultural teams.
Experience
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2018 - 2022
Emirates Airlines
cabin crew
Ensured passenger satisfaction throughout the flight and anticipating their needs.
– Executed specific service and safety tasks in compliance with company procedures, prioritizing passenger comfort and safety.
– Collaborated seamlessly with fellow cabin crew members to exceed passenger’s expectations. -
2018 - 2018
Turkish Airlines
cabin crew
Ensured passenger satisfaction throughout the flight and anticipating their needs.
– Executed specific service and safety tasks in compliance with company procedures, prioritizing passenger comfort and safety.
– Collaborated seamlessly with fellow cabin crew members to exceed passenger’s expectations.